CodecSoft - GSM Service Management Software
for small mobile phones service centers
Promotional Price
€75 / license


Following customers express requests for a lite, easy-to-use application for small GSM Service Centers, we developed CodecSoft as an alternative to our main software platform - PhoneTrack, which enables you to record information, mineralizing the amount of paper work required.

Top 10 Reasons to use CodecSoft - GSM Service Management Software

  1. Organizes your work
    1. Uses a friendly database to record all your mobile phone service company jobs
    2. Automatically generates and prints invoices and receipts for all jobs
  2. Optimizes your work
    1. Uses bar code scanner features - saves time spent to manually input 15 digits
    2. Prints device/job labels to be sticked directly to the phones
  3. Easy to use
    1. Jobs are split in 3 separate categories : service, unlocking, purchases/sales
    2. Each phone model has its own picture - easy to choose or recognize
  4. Protect your work
    1. Keeps track of battery S/N - no more complaints about mismatched items
    2. Records customer's photo - can check if same person comes to pick up the goods
  5. Configurable and flexible
    1. Allows you to modify receipts/invoices format to your own style
    2. Allows you to display own company logo to all printed documents
    3. Allows you to edit database tables to suite your business completely
    4. Allows you to personalize the program by re wording all the menus
  6. Multiple language
    1. CodecSoft is available in English, German, Italian, Spanish, French and Portuguese
    2. Allows you to translate it in any other language
  7. Support
    1. Get quick answers to all your questions by email, icq, yahoo and forum.
  8. Complies with UK regulations of Crime Prevention Police Unit
  9. Guard against data loss by backing up and restoring functions
  10. Affordable price
Features Review

CodecSoft is a standalone piece of software, operating on a single workstation which allows recording basic activities normally happening in a GSM Service Center throughout the working day, such as repair & unlock activities along with the customer information for each activity.

Once all the information has been entered, the software automatically creates a receipt for you to give to the customer. Each job entered into the software gets its own job ID, making it easier for you to track the phone throughout the repair process.

When the repair has been processed, the software then automatically creates an invoice. If your shop requires identification from the owner of a phone, or a proof of purchase before you service their handset then there is an option to input such information. This feature is also present in the module which handles the purchasing of phones from customers.

CodecSoft complies with latest UK regulations of the Crime Prevention Police Unit regarding recording any repairs/unlocks/purchases/sales of mobile phones and related products or services.

The software gives you the ability to digitally record information when purchasing or servicing phones. You can log information such as their name, address, telephone number and with the use of a digital camera/webcam take a photograph of the customer.

All of the forms created by the software have the option for a company disclaimer. This can cover information regarding payment for services, who is liable in the event of a handset becoming blacklisted and confirmation of ownership. All of which can be modified easily to suit your shops requirements.

CodecSoft has bar code scanner features and comes initialized with more than 600 phone models all with pictures, 46 of the most common faults, 30 service actions, different quality grades, different GSM operators and ID proof types.

All of the above can be edited, deleted or have new records created. For example, if a new phone is released on the market, you can manually update the phone on your software. The same applies for acceptable identification, you can change the default accepted ID to whichever identification your company wishes to accept.

CodecSoft is currently available in English, German, Italian, Spanish, French and Portuguese. If your language is not supported by the software, then you can create the language file for the software yourself with tools available in the support section. Any translations which are compiled, once e-mailed to us and been verified may be added to new releases of the software.

Using the same tools you will also be able to modify existing language packs to suit your own requirements, therefore giving you the ability to choose the appropriate wording to appear in the menus of the software. An example is by default, a repair entry is labeled as "Customer Phone Repair", this could be changed to "Repair" or any other word you see appropriate.

Product Information

CodecSoft manages:

o Customers
•  Full details on Name, Address, City, Postcode, Contact Phone Number, Mobile Phone Number
•  Customer's image ( .gif 150 x 180 pixels, requires digital camera at front desk )

o Repair Entries
•  Full details on IMEI, Brand, Model, Condition, Reason to repair ( fault ), Notes, Estimate Price
•  Battery SN, Flag for phone seen working
•  Customer repair receipt & Job label ( to be attached to the phone )

o Repair Returns
•  Full details on Work Carried Out, Technician, Job and Warranty
•  Customer repair invoice

o Unlock Entries
•  Full details on IMEI, Brand, Model, Condition, Current / Desired Operator, Notes, Estimate Price
•  Battery SN, Flag for phone seen working, Customer ID proof type and S/N
•  Customer unlock receipt & Job label ( to be attached to the phone )

o Unlock Returns
•  Full details on Work Carried Out, Technician, Job and Warranty
•  Customer unlock invoice

o Acquisitions from Customers
•  Full details on IMEI, Brand, Model, Condition, Original Operator, Purchased from, Notes
•  Battery SN, Flag for phone seen working, Customer ID proof type and S/N, Estimate Price
•  Reason for sale, when available in UK, online security CEIR check, Amount paid to customer
•  Customer purchase receipt & Phone label

o Sales to Customers
•  Full details on IMEI, Brand, Model, Condition, Current Operator, Charger, Simlock Open
•  Battery SN, Customer ID proof type and S/N, Amount paid by customer.
•  Customer sale invoice

o Reports
•  Separate reports for each type of job: Repairs, Unlocks and Sales
•  Filter by date, Customer Name, Customer ID, IMEI, Brand and Operation
•  Search by Customer Name, Customer ID, Hob ID, IMEI, Phone Model
•  Report on total income

o Customer Reports
•  Complete printable customer data sheet with address, ph number, photo, DOB, etc
•  Complete printable report on customers jobs split in repairs, unlocks, purchases and sales

o Configurations
•  Phone Brands & Models with picture 70x92 pixel
•  Users
•  Operators - initialized with all UK operators
•  Faults - initialized with 46 of most common faults
•  Quality grades - initialized with UK standard grades ( BER, A, B, C, etc )
•  ID Proof Types
•  Phone Status - initialized with Parts Exchange, Brand New, Used, etc
•  Actions carried out - initialized with 30 of most common service actions

o Other Features
•  Data base Back Up & Restore
•  Currency and Language configuration
•  Help & Users Manual - still under construction
•  Automatic Update Checker - still under construction

Pricing and licensing


CodecSoft is a standalone system and is not designed for use on multiple workstations. The price of €79.00 is per license, each license will only work on the PC you send us the hardware ID from.

As soon as you download the full version you will be asked for registration key. In order to receive it, send an e-mail to support@codectelecom.com with your payment confirmation and fingerprint displayed by the program.

If you are looking for a multi user or a more complex solution then please look at the PhoneTrack solutions.

System requirements


500 Mhz processor or higher
128 MB ram or higher
20Mb free hard drive space or higher*
64Mb graphics card or higher
CDRom Drive
Microsoft Windows 98 or higher

* additional space might be required based on your database volume

Technical support


CodecSoft comes with free technical support. Submit your inquires to support@codectelecom.com and you ll me replied shortly.

Check also Product Support Forum for latest news and information on future updates.

Feedback on your requirements is vital to ensure that the software becomes a useful tool in your workshop. If you have a feature you feel would be beneficial for all users then please talk to us about it, and we will try to implement it in a future update. Any special requirements for a certain module on the software which would solely benefit your own workshop are also available however they may be subject to a small coding charge.

Screenshots
Phone Unlock Entry Phone Repairs Reports
Phone Repair Return Phone Repair Entry

Repair Receipt

Phone Sale to Customer

SPECIAL DEALS
 
Bar Code Scanner MS6220
+
CodecSoft License
€229 for only €159
Bar Code Scanner MS5145
+
CodecSoft License
€278 for only €189
Label Printer TML90E
+
CodecSoft License
€628 for only €559
Label Printer TML90E
+
Bar Code Scanner MS5145
+
CodecSoft License
€827 for only €699
                 
copyright Datacom Soft 2011 /last update December 09 2011